Perché leggere "Come trattare gli altri e farseli amici"
This has been probably the first personal growth book I've read.
Some people say that this book isn't good because it's banal or whatsoever.
So why am I recommending it?
Because I think that if you have no clue about relating to others this book could teach you a lot.
These are the main points IMH:
Part 1
people are generally irrational, emotional, proud, full of prejudices
listen without judging
sincere and honest appreciation is the secret to create relations (and to success)
it's like a superpower
because people want to feel important
generate enthusiasm in your team, don't criticize
conveys constructive criticism correctly
encourage people to work and improve
don't hold back on praise
nurture the self-esteem of others
appreciate, don't flatter (and fear people who flatter you)
hurting people doesn't make them change
free waffle (creating business opportunities by chance).
people are interested in what count FOR THEM. To get something from them, you have to give THEM something they want.
Speak about their interests, not yours
understand other people's POV
negotiation has to be convenient for both sides
ask yourself, "How can I make him/her want it?"
Part 2
be genuinely interested in others
if you want to make friends, greets people cheerfully and enthusiastically, even on the phone
smile. while you walk on the streets. while you meet people. everytime you can. smile to other people. smile to yourself.
remember other people's names
simply listen to others. They'll see you as a good person and trust you, even if you've done nothing but listen to them.